Shipping policy
Shipping Policy – [Your Store Name]
Thank you for shopping with us ❤️
1. Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
2. Shipping Time
Estimated delivery time depends on your location:
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Within Bihar: 2–4 business days
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Rest of India: 4–8 business days
Please note: Delivery times are estimates and may vary due to courier delays, weather, or peak seasons.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your location and order weight.
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We may offer free shipping during promotional offers.
4. Order Tracking
Once your order is shipped, you will receive:
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A tracking ID via WhatsApp / SMS / Email
so you can track your parcel easily.
5. Incorrect Address
Please ensure your shipping address is correct.
We are not responsible for delays or losses caused by incorrect address details.
6. Damaged or Lost Packages
If your order arrives damaged or you don’t receive it:
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Contact us within 48 hours of delivery
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Share photos/video proof
We will assist you with replacement or resolution.
7. Contact Us
For any shipping questions, contact us:
📱 WhatsApp: 7280060182
📧 Email: cacoonstudio@gmail.com
Thank you for supporting our small business 💛